Help center
Support
Answers to common questions, and a direct line to our team for anything else.
How do I sign in or reset my account access?
You can sign in with email, Google, Sign in with Apple (on iPhone), or a phone number. If you're signed in with email, use the “Forgot password” link on the sign-in screen; a phone, Google, or Apple sign-in doesn't need a password.
Why am I not getting push notifications?
Check that notifications are allowed for ScholarFeed+ in your device settings, then confirm they're turned on in-app under Settings → Push Notifications. It can take a few minutes for the first notification to arrive after enabling them.
How does Recap Chat & Recap Voice work?
Recap Chat answers questions about your personalized feed, by typing or by voice, using AI. Answers are generated from your reading activity and can occasionally be inaccurate, so always check the linked source for anything important. The first time you use it, the app asks your permission to share your questions (and your voice, if you use voice) with third-party AI providers.
How do I turn off personalized ads?
On iOS, choose “Ask App Not to Track” when the app asks, or change it any time in Settings → Privacy & Security → Tracking. On Android, use “Opt out of Ads Personalization” in your device's ad settings. You'll still see ads, just not ones tailored to you.
How do I delete my account?
Go to Settings → Delete Account in the app, or use our web deletion flow if you no longer have the app installed. Deletion is verified by a one-time code (or, if you signed in with Apple, by confirming with Apple in the app) and happens immediately.
How do I report or block someone?
On any comment, tap the “…” menu and choose Report, or Block user. You won't see a blocked user's comments or get messages from them, and you can unblock them any time in Settings → Blocked Users. We review reports promptly; for anything urgent, email support@editoraipro.com.
Still need help?
Tell us what’s going on and we’ll get back to you at the email you provide. You can also reach us directly at support@myscholarfeed.com.